Account settings
Account setup
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Edit your account settings
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Organizat...
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Nonprofit Pages on GoFundMe
In this article: Claim your page Access data Edit your page Discoverability and fundraising Payouts FAQ Before yo...
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Set up domain masking and favicon
Before you start GoFundMe Pro was previously known as Classy, and you'll still notice that name in our default campa...
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Add a signature to donation receipts
Add a signatureSelect Settings in your GoFundMe Pro Manager menuSelect OrganizationSelect EditScroll down to Donation...
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Program designations
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Create Ac...
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Federated SSO
Before you start: An identity provider (IDP) that can accept authentication rules for GoFundMe Pro and check for a ...
Billing and payment options
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GoFundMe Pay
In this article: Set up Fees structure Payouts and deposits Switch to GoFundMe Pay FAQ Before you begin setup, en...
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Turn on payment methods
Before you start Bank transfers (ACH), digital wallet payments, PayPal, and Venmo are only available to GoFundMe Pay...
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Donor Covered Fees
In this article: Edit account settings Edit campaign settings Detailed breakdown Reports FAQ Donor Covered Fees, a...
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Add a billing method to your account
Before you start: GoFundMe Pro lets you choose between bank transfers or credit cards. Ensure you have your details r...
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Manage your billing info
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Add or ed...
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Set up a payment processor
Before you get started, ensure you have the following information for your organization and a representative*: Org...
Admins & notifications
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Invite admins
In this article: Invite team members Invite an organization wide admin Invite a campaign specific admin Check invit...
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Roles and permissions
In this article: Organization roles Campaign specific roles Suggested groupings FAQ Roles are sets of permissions ...
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Manage campaign admins
Before you start You need to be an Organization Administrator or a Campaign Administrator to manage admins at the cam...
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Edit admins and their notifications
Before you start You need to be an Organization Administrator or a Campaign Administrator to manage admins. If you a...
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Resubscribe to GoFundMe Pro emails
If you've unsubscribed to GoFundMe Pro emails in the past, you can resubscribe at any time using either method below:...
Customize Supporter experience
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Customize the Supporter Center
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Edit the...
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Customize your contact opt-in settings
Turn the opt-in option on or off Edit the contact opt-in description Gather your email audience The opt-in checkbox ...
Additional resources
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Contact the Care team
In this article: Holiday hours Case closure guidelines The GoFundMe Pro Care team is available to help nonprofit a...
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Browser basics
In this article: Common web browsers Common browser terms Common browser actions Clear your cache Update your brows...
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GoFundMe Pro Academy
In this article: How to log in Troubleshoot webinars GoFundMe Pro Academy is our resource center where you can gro...
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Submit feedback
If you're a nonprofit admin, we'd love your feedback about GoFundMe Pro. To share your thoughts, select Help at the t...
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Rebranding guide
In this article: Account Campaigns Updates that require GoFundMe Pro Care help This guide walks you through the s...
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Domain change guide
In this article: What you need to do FAQs GoFundMe Pro will soon transition away from legacy Classy domains to str...