Edit your account settings
Before you start
If you're a donor or supporter, view our guide on editing your contact and login information.
To access your account settings:
- In your GoFundMe Pro account, select Settings
- Select Account
Organization details
Under Organization, select Edit to update your organization name, EIN, and address.
You can also check the status and claim your Nonprofit Page on GoFundMe.
Need help finding your organization ID?
You can find it in the URL of any of your GoFundMe Pro account pages. The organization ID is the set of numbers that appear after /admin/ in the URL.
Website and social media links
Under Links, select Edit to update your organization’s website address, privacy policy, Facebook URL, and Twitter handle.
Note: A link to your privacy policy appears at the bottom of campaign pages, emails, and receipts. It tells supporters how their data is kept private and helps comply with data privacy laws and regulations.
If you don't have a privacy policy, you can link to your organization's website instead.
Default contact info
Under Supporter Contact, select Edit to update the contact information supporter’s see on their receipts and your organization’s campaign pages.
Timezone
The time zone you choose will become the default setting for your entire account. That means anyone who has access to your account will see reports displayed in the selected time zone. We recommend choosing the time zone that helps keep your reports and finance teams organized.
For example, if your Development and Finance teams are located in Pacific Time, consider setting that as the default time zone for your account.
Change your timezone
- Next to Timezone, select Edit
- From the Timezone dropdown, select your preferred time zone
- Select Save
Tip: If you need time zones outside of the United States, mark the Show all timezones checkbox.
AI-generated content
Turn on Intelligent text suggestions to have content automatically generated for you as you create and edit Studio donation pages. The suggestions are powered by the details in your account's brand kit.
Marketing opt-in language
Under Marketing consent, select Edit to update the default language used for your campaign’s opt-in language for email or text message (SMS).
Note: SMS language only applies to Studio donation pages and embedded forms. You can turn this on or off in the Studio campaign settings.
Address collection
Before you start
The zip code only setting is only available for US donations and is not recommended for organizations that have a lot of international donors.
Changes to this setting will apply only to newly created campaigns.
You can choose how much address information to collect from your donors on Studio donation pages. Select Zip code only to give your donors a quick checkout experience and help reduce donation drop-off. If a donor pays with a digital wallet, the street address is provided by the 3rd-party processor either way. Changes to this setting will only impact new campaigns.
Important: Choosing Zip code only can break some integrations, because it will not capture the full address needed to compile mailing lists or sync to your CRM.
Donation receipt signature
Under Donation Receipt Signature, select Edit to add a signature image, name, and title that appears on your donation receipts.
Resend receipt option
Under Resend Receipt Option, choose whether you want your supporters to be able to resend receipts from their profile.
Tip: Turn this off if you want to send your own receipts to supporters.
Domain masking and custom favicon
Domain masking (a custom domain) lets you replace pro.gofundme.com in your campaign URLs with a domain of your choice. Many choose to replace the GoFundMe Pro domain with their website’s name to create a consistent branded experience for supporters.