Studio donation page settings

Your campaign settings include details, theme, checkout preferences, and more. To adjust campaign settings, select the Settings tab in Studio.

About

These settings include campaign name, Short URLs, campaign contact, and more.

Campaign name

This is the public-facing name of your campaign.

Internal event name

Internal campaign names are secondary names that only appear in your account. Use these to stay organized while keeping your public campaign names on brand.

For example, if you want to test two campaign versions, the public names could be the same, and you could use internal names to tell them apart.

Short URLs

A short URL is a shorter version of your campaign’s web address that appears at the end of the URL—for example: give.gofundmepro.org/shortURLname (letters and numbers only). Short URLs are easier to share and can be visually appealing. 

Unpublished redirect URLs

Redirect URLs will send supporters to a page of your choice when a campaign is unpublished. Otherwise, they’ll be sent to a GoFundMe Pro-branded 404 page.

The redirect URL will automatically be filled in with the organization website listed in your account settings, but you can update this for a specific campaign.

Campaign contact

This contact information appears in your campaign's footer and emails. By default, we use your organization's email, but you can update the email and phone number for a specific campaign.

Donations

Donation settings include campaign preferences such as allowing anonymous donations and customizing donor-covered fees.

Anonymous donations

Choose whether to let donors remain nameless when donating. When turned on, admins can still view donor information, but their details will be hidden from the public.

Donate with a company credit card

Choose whether to let donors indicate they’re using a company credit card. When turned on, donors can provide their company’s name for the receipt.

Email and text marketing consent

Choose whether to show an opt-in checkbox for your organization’s marketing emails and text (SMS) messages. You can also have the opt-in box checked by default.

If someone opts out, your organization is responsible for adjusting your communications. You can find this information in the Supporters report.

If turned off, all donors will automatically opt out of communications.

Learn more about customizing your opt-in settings.

Donor covered fees

Choose your preferences for donors who cover donation transaction fees. Learn more about donor covered fees.

Cover fees

Choose whether donors can cover transaction fees on donations. You can also check the cover fees box by default.

Percentage

Set the optional add-on rate for the campaign. This can be set at the account level and customized on specific campaigns.

The add-on rate is an additional percentage on top of your organization’s payment processing and platform fees.

Intelligent Ask Amounts

Configure these settings if you want to set limits on the Intelligent Ask Amounts presented to your donors. Adjusting them will customize your donors' experience, but it may negatively impact your campaign's performance.

Dedications

Give your donors the option to dedicate their donations to someone. You can choose whether to allow dedications and adjust the notifications a supporter can send.

Check out our guide to learn more and see how these options appear for your supporters.

Program designations

Program designations let you organize the donations made to your organization and let supporters choose where their donation goes. Learn more about program designations.

Default designation

Every GoFundMe Pro account has a General Fund Project program designation by default. After you create your program designations in account settings, you can select a new default selection for your campaign.

Active designations

When supporters donate, they can choose from your active designations.

All designations

To add additional active designations to your donation form, choose from your all designations list and select Move to active designations.

Donation matching

Donation matching settings let you add and track donation-matching sponsors—companies or individuals who agree to match your campaign donations.

Double the Donation

If you are using Double the Donation, you can customize the employer match checkbox that appears for your donors.

Sponsor matching

Add a sponsor to your campaigns and use this information to create a sense of urgency on your donation page and boost donation amounts.

Learn more about Donation matching.

Sharing

Sharing settings let you customize the default content displayed when someone shares your content on Facebook, Twitter, Text (SMS), or Email.

To edit the social links for your organization, go to your account settings.

Custom questions

Custom questions let you gather additional information about your supporters during checkout. You can turn on and mark required pre-defined questions or create new ones.

Learn more about custom questions.

Pre-defined questions

Pre-defined questions are default questions for your campaign, you can toggle each one on to have it show on your campaign, mark it required, and customize some of them.

Add custom questions

If you want to ask additional questions, type in your question under Add custom questions, select its type, and select Add question.

After you create a custom question, you can edit or delete it under Manage questions.

Theme

The campaign theme is your campaign’s branding. These settings let you adjust your campaign’s logo, colors, and typography.

Logos

There are two campaign logos you can add to your campaign’s pages—the header logo and the footer logo.

Header logo

For a header logo, we recommend an image height of 180px. You can also add a link to your logo to take supporters to a website of your choice.

Footer logo

For a footer logo, we also recommend an image height of 180px.

Colors

There are a few options to customize the color’s of your campaign’s text and buttons.

Primary color

The primary color will be used for donation amounts. We recommend a color with high contrast to help it stand out.

Secondary color

The secondary color will be used for log-in and share buttons.

Tertiary color

The tertiary color defines your footer’s background color.

Text color

The text color applies to all text content. It will default to white for dark backgrounds.

Background

The background color will be the default color for your campaign’s background. However, you can adjust the background color for specific elements under the Pages tab.

Background accent

Some sections and elements may have an accented background to make it stand out. Adjust the background accent to change the default color used. However, these can also be individually customized under the Pages tab.

Typography

Typography lets you choose the font family for your entire campaign and the font family, style, and size for specific text elements.

Default font

The default font will be the family used for all text on your campaign.

Headings

You can also choose the font family for headings across your campaign and customize the style (bold or regular) and size of individual headings.

Paragraphs

Separately, you can choose the font family for paragraph text elements. You can also set the font style (regular or bold) and size of individual paragraphs types.

Can I add additional fonts?

Custom fonts are not available at this time.

Available fonts include:

• Arial
• Domine
• Georgia
• Impact
• Inter
• Karla
• Lato
• Merri weather
• Montserrat
• Open sans
• Oswald
• Poppins
• PT sans
• Raleway
• Roboto
• Sans serif
• Slabo
• Source sans pro
• Tahoma
• Times New Roman
• Verdana