Edit admins and their notifications
You need to be an Organization Administrator or a Campaign Administrator to manage admins. If you are a Campaign Administrator, view our guide managing admins at the campaign level.
Access the admin’s details
- In your GoFundMe Pro account, select Administration
- Search for and select the admin you want to edit
Once you select an admin, you’ll see their general info. From here you can assign them new roles or change their notification settings.
Edit general info or remove an admin
When you access a team member’s details you’ll see their general information. To edit a team member’s general info, you’ll need to remove them and invite them again. To remove a team member, select Remove Account.
When you remove a team member, they’ll no longer have access to your account or campaigns. You can add them back at any time by sending them an invitation.
Edit organization roles
Select the Organization roles tab to edit your team member’s organization wide roles. These roles give access to features across your account.
Mark the options to customize the roles they have and select Save Changes when you’re finished. To learn more about a role, select the info icon to the right of it. Or, view our full list of roles and permissions.
Edit campaign roles
Select the Campaign roles tab to edit a team member’s campaign level roles. These roles give access to features within the campaigns you specify.
When you navigate to this tab, you’ll see a list of campaigns the team member already has roles for. To edit these roles, select the dropdown arrow to the right of the campaign. If you wish to grant the team member access to another campaign, search for the campaign. Once the campaign appears, select the dropdown icon to the right of it.
- Add Role - Select Add Role to assign the team member roles. To learn more about a role, add it and then select the info icon to the right of it. Or, view our full list of campaign level roles.
- Remove Role - Select the Remove icon (the X) to the right of the role to remove it.
Select Save Changes when you’re finished with your edits.
Edit notification settings
Notifications can be changed on an organizational or campaign level. Select the Notification settings tab to edit the notifications a team member receives.
Organization notification settings
You can receive notifications when transactions are made, recurring plans are created or changed, or when a fundraising page or team is created.
These notifications include organization-level information. For example, transaction notifications will include donation information from all of your active campaigns.
Mark the checkboxes for the notification emails you’d like the team member to receive.
Note: Email notifications for new donations, registrations and recurring donations will include a link to the record in GoFundMe Pro to provide quick access to more information.
Campaign notification settings
These notifications include information from specific campaigns. For example, transaction notifications will include donation information from just the campaign selected.
Search for and select the campaign you want to edit notification settings on. Mark the checkboxes for the notification emails you’d like the team member to receive.
Note: The GoFundMe Pay Payout Report notification is only available to customers who use GoFundMe Pay as their payment solution. Learn more about payment processors.
Frequently asked questions
Where can I learn more about all the Roles & Permissions GoFundMe Pro offers?