Set up a payment processor
Before you get started, ensure you have the following information for your organization and a representative*:
- Organization details: Organization name, address, trade name (commonly known by), product description, organization email, URL, EIN, phone number
- Representative information: Legal name, date of birth, residential address, Social Security number (SSN), title, email, phone number, and ID document (if needed).
- Deposit information: Account number, routing number
*Should be an executive or senior manager at the organization.
GoFundMe Pro accounts require an active payment processor to process donations online.
To set up your payment processor:
- In GoFundMe Pro, go to Settings
- Select Payment Processor Portal, then choose GoFundMe Pay
- Enter the name and email of the primary account owner and your organization's details
- Select Next
- Enter the details of the account owner for verification
- Select Next
- Enter the Checking Account Number and ABA/Routing Number. This account will receive the funds your organization collects on GoFundMe Pro. Then, select Finish.
An Active status will indicate a successful setup.
Why do I need to include a social security number?
Federal and state regulations require social security numbers to verify identities for payment processors. These rules ensure transparency and help to prevent money laundering, tax evasion, and other financial crimes.
Learn more about Stripe's Know Your Customer (KYC) and Tax ID requirements.
Additional payment methods and payouts
Once you set up GoFundMe Pay, all payment methods will also be active. This includes credit card, ACH, digital wallets (Google Pay, Apple Pay), PayPal, and Venmo.
Select Edit next to GoFundMe Pay or PayPal to turn any of these options off or edit the payout schedule.
Learn more about additional payment options
Further verification
If the status of GoFundMe Pay or PayPal is Action Required, then more documentation is needed for verification before you can publish a campaign and payments can be processed.
Select Verify and upload the required documents listed. Here is a full list of the types of accepted documents.
The review process can take a few business days. Check back to see if the status changes to Active.
7 steps to launch in 7 days
Ready for the next step? Now, add a billing method to your account.