Supporters & transactions – GoFundMe Pro Help Center

Manage supporters

Supporter and transaction details
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Supporter...
Giving Funds
In this article: Giving Funds payments and data FAQ Before you start Donors can only use their Giving Funds on yo...

Manage transactions

Send a refund or receipt
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Issue a r...
Add an offline donation
Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account. In this article: Add an of...
Send an annual tax summary
In this article: Edit and send the donor tax summary Let supporters resend tax summaries FAQ Before you start Tax...
Manage fraudulent transactions
Manage a fraudulent transaction If you suspect a recent donation is fraudulent, contact our Care team. Avoid fraudule...
Why was a card declined?
In this article: The Wrong Information was Used The Card is Expired The Card Limit has Been Reached or There are In...

Recurring donations