Set up a Live Events account
- Live Events is an add-on to your GoFundMe Pro subscription. Contact us to learn more.
- Check out our Account Setup Checklist to help guide you through setting up Live Events.
- For detailed help, join an interactive group training.
Access your account
If your Live Events account is new, log in using the link emailed to you.
If you’ve already been added to an account, you can visit Live Events and log in with your GoFundMe Pro account login and password.
Confirm your payment processor is connected
You’ll first need to set up GoFundMe Pay, and we’ll automatically connect your processor to Live Events. Once set up, visit Billing in your Live Events organization dashboard to confirm it’s connected.
Note: If you are not a GoFundMe Pay customer, connect a separate Stripe account under Billing in Live Events.
Invite your team members
Only team members on the organization team can access Live Events' organization dashboard and create events.
To add someone, visit Team and select Invite user. Enter their email address to send an invitation. Later, you can add team members to specific events to give them access.
Up next
Once you set up your account, the next step is to create a Live Event.
Frequently asked questions
Why can’t I access Live Events?
You must be a team member on an account or added to the event team for an event. Contact your account manager to confirm your email address is correct.
If you don’t know who your account manager is, reach out to our care team.
I’m a GoFundMe Pay customer, but it isn’t showing as connected in Live Events.
Reach out to our care team, and we can help connect it.