Create a Live Event
Live Events is an events and auction platform that helps you create and organize events for your fundraising efforts. It is an optional add-on to GoFundMe Pro.
Find out how to add Live Events to your subscription.
For more help with events, browse our available courses and resources.
Create an event
You need a connected Ticketed or Registration with Fundraising GoFundMe Pro campaign to use Live Events. Once you have a campaign, you can create an automatically connected Live event. To do so:
- In GoFundMe Pro, select Campaigns
- Select the Ticketed or Registration with a Fundraising campaign
- Under Quick Actions, select Manage Live Events
This link takes you to your newly created Live event with the same name as your connected campaign. Now, registration and transaction information will sync between your campaign and the Live event.
Note: You need to be an account team member in Live Events to create events. Learn how to invite Live Events team members.
Event Dashboard
After you create an event, you’ll land on your Event Dashboard.
The dashboard gives you quick access to key metrics and pages. These include:
- A shortcut to publish and preview your event.
- A count of the registrations for your event and a shortcut to manage attendees.
- A published/draft status and a shortcut to your venue settings.
- A shortcut to the Backstage URL and RTMP details for your stages.
- A list of your most recent registrations.
Adjust the details
To customize your event, start with the event details where you'll name your event, set the dates, and select the features you plan to use.
Select Details to get started.
Your event’s details include:
- Your Event Name
- Event Page URL
- Timezone
- Start and End Time (There's a 72-hour limit but your auction page can be open for as long as you need)
- Logo Image
Next, review the features available for your event and enable those you need to be successful.
Which features should I turn on?
It depends on the type of event you are hosting.
Plan to host a virtual or hybrid event?
Virtual venue
Plan to host an auction, sell items, or collect paddle-raise donations?
Auction
Plan to host an in-person event?
Check-in, Seating, and Text-to-Donate.
You can always return to these details and adjust later. Once you're ready, save your changes.
Next steps
From here, your workflow will depend on the event you're hosting.
View the following guides for more help:
Frequently asked questions
Why can't I set an event for longer than 72 hours?
The 72-hour limit is for event streaming. If you wish to have an event page open for longer, go to Event Page and select Should be open for people to login to view event after the event is over. Your auction page will be accessible as long as it is published. This means the items on your auction page are not affected by the event date start and end.
Why can't I turn on certain features?
Some features are dependent on plan type. Reach out to your account manager to discuss changes to your Live Events subscription.
Does data in Live Events sync to Salesforce?
If you have already set up our GoFundMe Pro for Salesforce integration, then Live Events data will sync first to GoFundMe Pro before syncing to Salesforce.