Connect your campaign to Live Events

Overview

When you connect a campaign to an event, Live Events will sync over any registrations you have in GoFundMe Pro and keep them up to date in Live Events.

Data synced from GoFundMe Pro to Live Events includes:

• Campaign registrations
• Campaign stats (e.g. name, goal, total raised)
• Completed transactions (to show virtual attendees who has donated)
• Individual fundraisers (to show in leaderboards)
• Custom questions

If your organization is on GoFundMe Pro Pay, your transaction information in Live Events will sync back to GoFundMe Pro.

Automatically connect an event in GoFundMe Pro

Step 1: Create a campaign in GoFundMe Pro

First, create a ticketed or registration with fundraising GoFundMe Pro campaign. You can also connect an existing campaign if you already have one.

• Learn how to create a Ticketed Event on GoFundMe Pro.
• Learn how to create a Registration with Fundraising Event on GoFundMe Pro.

Step 2: Create a connected Live event

Next, automatically create a connected Live event from GoFundMe Pro. To do so:

1. Go to Campaigns
2. Select the campaign you want to use
3. Under Live event, select Manage Event

This link takes you to a newly created Live event. The event will take the name of your GoFundMe Pro campaign and they’ll be automatically connected.

From there, select Details to start your event setup. Find out how to set up a Live event.

Manually connect an event in Live Events

Step 1: Create a campaign in GoFundMe Pro

First, create a ticketed or registration with fundraising GoFundMe Pro campaign. You can also connect an existing campaign if you already have one.

• Learn how to create a Ticketed Event on GoFundMe Pro.
• Learn how to create a Registration with Fundraising Event on GoFundMe Pro.

Step 2: Create a Live event

Next, create the virtual event you'll want to connect to your campaign -- you'll probably want to name your event the same as your campaign to make it easy to keep track of.

Learn how to create an event on Live Events.

Step 3: Map your GoFundMe Pro campaigns to your Live events

Now, manually connect the Live event to the GoFundMe Pro campaign. To do so:

1. In Live Events, go to your organization dashboard
2. In the navigation menu, select Integrations
3. Select Settings
4. Under GoFundMe Pro Campaigns, select the campaign you want to use
5. Under Live Events, select the event you want to connect
6. Select Add Mapping

Voila! Your GoFundMe Pro campaign's registrations will now sync to Live Events every 60 seconds. You can always go back into the integration settings and select Sync Registrations to force sync your registrations over. You can also change or remove the mapping, as desired.

Frequently asked questions

Can I connect multiple campaigns to one event?

No, a single GoFundMe Pro campaign can only be mapped to one Live event.

How often will data sync between GoFundMe Pro and Live Events?

Once your GoFundMe Pro campaign is mapped, new registrations will sync over every 60 seconds.

Do I need to setup a payment processor in Live Events?

Before you host an auction event or sell items at your event, make sure your payment processor is connected. From your organization dashboard, select Billing to see your payment processor details.

Learn how to connect a payment processor.

I’m having difficulty with connecting my campaign to my event. Who can help me?

Reach out to our care team for assistance.