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Manage fundraisers and teams

If this feature isn't available to you in GoFundMe Pro, contact our team to learn about adding it to your account.

Supporters can create fundraising pages or teams when registering for Classic peer-to-peer or Registration with fundraising campaign types.

Admins can help manage fundraising by creating fundraising teams, editing team and individual details, and adjusting their settings.

If you support an organization and want to create a team, view our guide for supporters.

Create fundraising teams

Generally, supporters create their own fundraising teams and pages. But, if you want pre-built teams for supporters to join, you can create fundraising teams for supporters to join in advance.

Pre-built teams are helpful when natural teams have already formed. For example, a school’s classrooms or a company’s departments are competing against one another to raise funds.

To create a fundraising team:

  1. In GoFundMe Pro, go to Campaigns
  2. Search for and select the campaign
  3. Select Edit Campaign
  4. Select Actions and Add Fundraising Team

Option to add a fundraising team

Then, you can add:

  • Team name
  • Team captain
  • Team goal
  • Team Short URL

Note: To assign a team captain, they must already be registered for the campaign. After you assign the team captain, be sure to send them a link to the fundraising page.

Manage fundraising teams

Fundraising team records display details such as team name, team members, donations, and more.

To manage a fundraising team:

  1. In GoFundMe Pro, select Fundraising and Fundraising Teams
  2. Search for and select the fundraising team

Edit a fundraising team

To edit a fundraising page’s record, select Edit next to Team details and you can update their:

  • Team name
  • Fundraising goal
  • Short URL
  • Page headline

You can also Add a team member or Change team captain under Quick actions.

Note: A team can only have one captain, and there isn't an option for co-captains.

Fundraising team record page

Remove a fundraiser from a team

To remove a fundraiser from a team:

  1. Go to the Fundraising team's record
  2. Select the Team Members tab
  3. Next to the fundraiser's name, select the three vertical dots
  4. Select Remove from team

Remove from team

This will remove their fundraising page and progress from the team page. They will still have a fundraising page and can be assigned to another team or moved to another campaign.

Manage fundraising pages

Important: At this time, fundraising pages created from GoFundMe peer-to-peer campaigns cannot be edited.

Fundraising page records display details such as page name, attendee, fundraising goal, and more.

To manage a fundraising page:

  1. In GoFundMe Pro, select Fundraising and Fundraising Pages
  2. Search for and select the page

Edit a fundraising page

To edit a fundraising page’s record, select Edit next to Fundraising details and you can update their:

  • Fundraising page name
  • Fundraising goal
  • Short URL
  • End date
  • Page headline

You can also adjust their Fundraising story. Select Edit next to Fundraising story to update the Story Headline and Story body text.

Fundraising page record page

Change fundraising team

To change a fundraising page’s team:

  1. Go to the fundraising page record
  2. Under Quick Actions, select Change fundraising team
  3. Select a new team and save

All the page’s fundraising progress will move to the new team when moved.

Move to another campaign

To move a fundraising page to a new campaign:

  1. Go to the fundraising page record
  2. Under Quick Actions, select Move to another campaign
  3. Select a new campaign and save

All the page’s fundraising progress will move to the new campaign, and it’ll be removed from its current fundraising team if it is a part of one.

Note: You can move fundraising pages using GoFundMe Pro Mode to a campaign using Donor Covered Fees, but you cannot move a page using Donor Covered Fees to a campaign using GoFundMe Pro Mode.

Learn more about Donor Covered Fees

Send start fundraising email

You can help encourage a fundraiser to start their fundraising by sending them an email with a link to their fundraising page.

To send a start fundraising email:

  1. Go to the fundraising page record
  2. Under Quick Actions, select Send start fundraising email
  3. Select Send

Archive a fundraising page or team

Important: At this time, fundraising pages created from GoFundMe peer-to-peer campaigns cannot be archived.

When you need to archive a fundraising page or team:

  1. Go to the page’s record
  2. Select the three vertical dots in the header
  3. Select Archive fundraising page/team

Archived pages will no longer appear on campaigns or leaderboards and cannot be reactivated. You can still access the page, but in an archived state.

To delete a fundraising team, you need to remove all individual fundraising pages associated with that team. You can either move the fundraising page to another team or remove the team member under the Team Members tab.

Archive a fundraising page

Note: When you archive a page tied to a fundraising commitment, it will automatically cancel the commitment.

Tribute pages

Tribute pages are fundraising pages created by supporters in honor of someone else. A tribute page appears similar to other fundraising pages, however, the fundraising goal is optional and the language used throughout will update accordingly.

Supporters can create a tribute page by marking the checkbox next to I’m fundraising in honor of someone else when they create their fundraising page.

If the supporter chooses not to include a fundraising goal, their tribute page will not appear in any fundraising leaderboard.

Note: You cannot create a Facebook fundraising page from a tribute page.

Fundraising settings

With GoFundMe Pro, you can control how supporters fundraise as teams. Whether you want supporters to join existing teams or want to disable the ability to join teams, you can do so from the details tab of your campaign settings.

Open your fundraising settings

To open the campaign you want to edit:

  1. Open the campaign you want to edit
  2. Select the Details tab
  3. In the menu, select Fundraising Settings

Campaign editor's fundraising settings

Edit your team settings

To choose the way people can fundraise on teams from the team fundraising modal dropdown:

  1. Enter the default Thank you message team captains can send to supporters in the appropriate text block
  2. Enter the default Appeal message your team captains can send to supporters in the appropriate text block
  3. Select Save

When to edit your team fundraising settings

Editing your team fundraising settings is a good option when your organization has unique fundraising requirements. The key is to enable the options that make the most sense for your supporters. For example, only allowing supporters to join existing teams works well when people are fundraising as pre-established groups—by location, homeroom class, company, or as existing teams from previous years. Disabling teams makes sense for campaigns where you want to encourage individual participation—gathering donations for birthdays, weddings, or holding individual fundraising contests.

Frequently asked questions

Can I edit or delete the updates that a team posts on their page?

Yes, to edit or delete posts, go to the team captain’s fundraising dashboard. Learn more about editing team fundraising pages.

Can I edit or delete the updates that a fundraiser posts on their page?

Yes, to edit or delete posts, go to the supporter’s fundraising dashboard. Learn more about editing fundraising pages.

Can I prevent supporters from creating tribute pages?

No, not at this time.

Why does a fundraising page not have a progress bar?

If a fundraiser creates their page in honor of another person, they can choose to turn off the fundraising goal and progress bar.

Do donations made during registration to a Registration with Fundraising campaign credit the fundraising page?

When one attendee registers, the extra donation will automatically credit the fundraising page that was created with the purchased registration.

When multiple people are registered and an extra donation is made, you can select which attendee you want the extra donation to credit in the drop-down menu.

Note: You cannot split the additional donation to credit multiple attendees in one order.

Can I view and manage commitments on the record pages?

To view and manage commitments, go to the specific Campaign and select the Commitment management tab.

Learn more about commitments

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