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Live Events reports

  • Updated

In this article:

Transaction reports on Live Events

If you're a GoFundMe Pay customer, you can find your transaction report in GoFundMe Pro Manager. Paid transactions on Live Events will sync back to GoFundMe Pro as Donations, Goods and Auction.

  • Donation - Paddle raise items, text-to-donation donations, and offline donations
  • Good - Fixed price items
  • Auction - Live and silent auction items

screenshot of a transaction report in Classy Manager

To find your transactions in GoFundMe Pro, go to GoFundMe Pro Manager and select Transactions and Transaction History.

Find out more about transaction reports fields and columns.

Export reports on Live Events

You can export the reports detailed in this article in the Reports section of your Live event.

To export a report:

  1. Go to your Event Dashboard
  2. In your menu, select Reports
  3. Next to the report you want to export, select Run Report and XLSX

Screenshot of the Reports sections of a Classy Live event

You can also export feature specific reports in their respective sections.

  1. Go to your Event Dashboard
  2. In your menu, select the feature section (i.e. Attendees)
  3. Select Options
  4. Select Export .CSV or Export .XLSX

Screenshot of the Options dropdown in the Attendees section

Virtual reports

In this section:

Event Summary

Property Display Definition
Name Text Event Name
Starts At Time & Date Event start time and date
Ends At Time & Date Event end time and date
Timezone Text Event timezone as defined in Details
Language Text Event language
Method Text Event type (Set to Virtual)
Type Text Type of event (Set to Festivals, Fairs & Concerts)
Registration Method Text Type of registration (Set to RSVP)
Registration Source Text Where registration occurs (Internal or External)
Registrations Number Number of registrations
Turnout Number Number of registrations who logged in during the event
Ticket Sales Number Amount of revenue from ticket sales
Platform Fees Number Amount paid in platform fees
Merchant Fees Number Amount paid in merchant fees
Net Sales Number Sum of ticket sales minus fees
Average Visit Time (mins) Number Average amount of time each registrant spent logged in to the event
Total Comments Number Total number of comments at the event
Total Questions Number Total number of questions asked in the Q&A at the event
Stage Visitors Number Number of attendees to all stages
Room Visitors Number Number of attendees to all rooms
Connections Made Number Number of connections made in Speed Networking

 

Event Registrations

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Name Text Attendee's company
Title Text Attendee's business title
RSVP Created Date Date when the registration was made
Attended (Virtual) Yes/No Whether the attendee logged in during the event
Checked In Yes/No Whether the attendee was checked in during the event
Checked In By Text Name of admin who checked in attendee
Checked In Time Date & Time Date and time when attendee was checked in
Checked In Location Text Where the attendee was checked in (Web, Mobile App)

 

Event Chat

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Sent Date & Time Date and time that chat was sent
Message Text The text of the message sent

 

Event Polls

Property Display Definition
Poll Name Text Label of the poll
Vote Text Text of the poll selection
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Poll Created At Date & Time Date and time that the poll was added
Voted At Date & Time Date and time that the vote occured

 

Event Q&A

Property Display Definition
Question Text Text of the question asked
Answer Text Text of the answer provided
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Question Asked At Date & Time Date and time the question was asked

 

Booth Attendance

Property Display Definition
Exhibitor Name Text Name of the booth
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Visit Time (mins) Number Time the attendee spent on the booth’s page
Total Comments Number Number of comments made by the attendee at the booth

 

Stage Reports

Stage summary, attendance, chat and Q&A reports are created for each room at your virtual event.

In this section:

Stage Summary

Property Display Definition
Name Text Name of the stage
Visitors Number Number of visitors to the stage
Average Visit Time (mins) Number Average amount of time spent at the stage
Unique Visitors Commenting Number Number of unique commenters on the stage chat
Number of Comments Number Number of comments made on the stage chat

 

Stage Attendance

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Visit Time (mins) Number Amount of time the attendee spent at the stage
Total Comments Number Number of comments made by the attendee in the stage chat
Total Questions Number Number of questions asked by the attendee in the stage Q&A

 

Stage Chat

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Sent Date & Time Date and time chat message was sent
Message Text The text of the chat message

 

Stage Q&A

Property Display Definition
Question Text Text of the question asked in the stage Q&A
Answer Text Text of the answer provided in the stage Q&A
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Question Asked At Date & Time Date and time the question was asked to the stage Q&A

 

Room reports

Room summary, attendance and chat reports are created for each room at your virtual event.

In this section:

Room Summary

Property Display Definition
Name Text Name of the room
Visitors Number Number of visitors in the room
Average Visit Time (mins) Number Average amount of time spent in the room
Unique Visitors Commenting Number Number of unique commenters in the room chat
Number of Comments Number Total number of comments made in the room chat

 

Room Attendance

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Visit Time (mins) Number Amount of time the attendee spent in the room
Total Comments Number Number of comments made by the attendee in the room chat
Total Questions Number Number of questions asked by the attendee in the room Q&A

 

Room Chat

Property Display Definition
First Name Text Attendee's first name
Last Name Text Attendee's last name
Email Text Attendee's email
Company Text Attendee's company
Title Text Attendee's business title
Sent Date & Time Date and time message was sent to the room chat
Message Text Text of the message sent to the room chat

 

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