Check-in attendees
To use the Check-in feature, ensure it is turned on in your event's Details.
Overview
You can check-in attendees via the Attendees menu or through mobile check-in by scanning QR codes. To use mobile check-in, send attendees a QR code through Live Events before your event. Learn more about messaging attendees.
Check-in attendees
To check-in attendees via the Attendees menu:
- In the event header, select Onsite Tools
- Select Check-in
- Search for the attendee
- Select Check-In
Note: To undo check-in, select Checked In again.
A pop-up will appear to edit attendee details and other options depending on your event's settings.
Bulk check-in
To check in multiple attendees at once:
- Select the check boxes next to the attendees' names
- In the top bar, select Check-in
Mobile check-in
To scan QR codes for mobile check-in:
- In the event's header, select the Onsite Tools dropdown
- Select Mobile Check-in
A new tab will open to connect your camera. You can use a desktop with a camera, tablet, or smartphone to scan QR codes.
- Select Connect Camera
- Give your browser permission to use the camera
- Scan the QR code
When successful, a pop-up window will appear to edit attendee details and other options depending on your event's settings.
Frequently asked questions
How many check-in staff should I plan to have at my event?
We recommend a ratio of 1 staff member for every 50 attendees. For example, if you have 200 attendees, plan on at least 4 staff members at check-in.