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Payout reports

Payout reports fields and columns

Payout reports provide details about the payouts made to your account through your payment processor. Select Transactions and Payouts to request a payout report be sent to your email.

Note: Payout reports are only available for GoFundMe Pro Pay customers. If you use another payment solution, please visit their site to view your payout reports.

Column

Explanation

Payout Created Date The date that the payout was generated. This field is also available to be added as a column in a GoFundMe Pro Transactions report.
Payout Deposit Date The date that the transaction is available in your bank account. This field is also available to be added as a column in a GoFundMe Pro Transactions report.
Source Transaction ID
Unique identifier GoFundMe Pro uses to identify transactions in our internal Stripe records
Payment Processor Reference ID Unique identifier GoFundMe Pro uses to identify transactions in our internal Stripe records
Charge ID Unique identifier for the original charge associated with this balance transaction. Available for charges, refunds, and disputes.
Payment Intent ID The unique ID of the related Payment Intent
Transaction ID

The ID number for transactions in GoFundMe Pro. 

You can search for these IDs using the Transactions page in GoFundMe Pro. Select the transaction to view its details or to send receipts and refunds

We also include links to each transaction’s details in the last column of the report for ease

Payment description Describes the payment.

These include:

  • Fee Refund
  • Payment Refund
  • Payment
  • Chargeback Initiated - Payment Refund
  • Chargeback Initiated - Dispute Fee
  • Chargeback Lost - Payment Refund
  • Chargeback Lost - Dispute Fee
  • Chargeback Won - Dispute Fee Refund
  • Chargeback Won - Payment Reinstated

Failed ACH transactions have a $4.00 fee. These fees will show up as chargebacks or refunds.

Transaction Type

The type of transaction. The options include:

  • Donation
  • Registration
Number of tickets The number of tickets sold. This applies to event-type campaigns.
Base Donation Amount The amount that a supporter chooses to give. Does not include donor-covered fees
Donor Covered Fees

Your donor/supporter can choose to cover part of your transaction fees. If they do, the additional amount they covered will display here

Learn more about donor covered fees
Gross Transaction Amount

The total amount that your donor/supporter agreed to pay

A negative amount (plain CSV or Google Sheets) or a red amount (Excel) indicates a refund

GoFundMe Pro Transaction Fee

The GoFundMe Pro service fee amount

We charge a service fee to help operate the GoFundMe Pro platform

Payment Processing Fee The transaction fee amount for using the GoFundMe Pay processor
Total Fees The total transaction fee amount
Net Amount The total amount your organization receives
Billing Name The name connected to the payment method used for the transaction
Billing First Name The first name connected to the payment method used for the transaction
Billing Last Name The last name connected to the payment method used for the transaction
Billing Address The billing address connected to the payment method used for the transaction
Billing Address 2 The secondary billing address connected to the payment method used for the transaction
Billing City The billing city connected to the payment method used for the transaction
Billing State The billing state connected to the payment method used for the transaction
Billing Zip The billing zip code connected to the payment method card used for the transaction
Supporter ID The ID number of the supporter who submitted the transaction.
Supporter Name The name of the supporter who submitted the transaction
Supporter Email The email of the supporter who submitted the transaction
Fundraising Page Name The name of the fundraising page.
Fundraising Team Name The name of the fundraising team.
Dedication Name The name for the dedication.
Dedication Message The dedication message.
Organization ID Your account ID number. GoFundMe Pro uses this number to identify your organization and it can be found in the URL of your GoFundMe Pro account
Campaign ID The ID number for the campaign that a donation was submitted to
Campaign Name

The name of the campaign that a donation was submitted to.

This will be the external campaign name and not the internal name. Learn more about external and internal campaign names
Internal Campaign Name The internal campaign name for the campaign. This name does not display publicly.
Campaign Type

The type of campaign a donation or payment was submitted to. These include:

  • Donation page
  • Crowdfunding
  • Peer-to-peer
  • Ticketed events
  • Registration with fundraising
External Designation ID

The external program designation ID provided by your organization

Learn more about program designations

Designation ID The ID for a program designation
Designation Name
The name of a program designation
Charged Currency Code The currency type. At this time, this will always be in US dollars (USD)
Payment Type

The payment method. This column will display credit_card or ACH

This type includes both debit and credit card transactions

CC Type

The type of credit card used to submit a transaction. Supported cards include:

  • Visa
  • Mastercard
  • Discover
  • American Express

This will be blank for ACH transactions

Last Four These are the last 4 digits of the credit card or bank account used to submit a transaction
Payment Frequency

One-time indicates a one-time transaction

Monthly indicates a recurring donation
Latest Status The status of the transaction at the time a payout report is downloaded
Created Date The date and time a transaction was created in Stripe’s system. This will match your GoFundMe Pro account’s time zone
Created Date (UTC) The date and time a transaction was created in Stripe’s system. This will display in Coordinated Universal Time (UTC)
Transaction Link This is a link to the transaction in your GoFundMe Pro account. Select a link to see the details for that particular transaction

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