Set up your account
For video walkthroughs, we recommend our Getting Started course.
We also offer interactive group trainings led by our GoFundMe Pro experts. Sign up for our Getting Started on GoFundMe Pro session.
Edit account info
Your account information includes your account details, default contact information, and more.
- In your GoFundMe Pro account, select Settings
- Select Account
- Next to Organization, select Edit
- Look over the information and make any edits you need
- Select Save
Edit billing info
Your billing information includes your plan details, billing contact, payment methods, and more.
- In your GoFundMe Pro account, select Settings
- Select Billing
Edit your billing contact
Your bill-to contact is who we’ll email for any billing needs for your account.
- Next to Billing Contact, select Edit
- Make the changes you need to the contact information
- Select Save
Add or edit your payment method
Your payment method is how you’ll pay for your subscription and/or transaction fees. GoFundMe Pro accepts Bank Transfers and Credit Cards as payment methods.
- Next to Payment Methods, select your payment method (if you haven't added one yet, select + add an electronic payment method)
- Select Edit
- Make the changes you need to the payment information
- Select Save
Learn more about your billing information
Invite team members
Important: To invite team members. you need to be an Organization Administrator or a Campaign Administrator. If you're a Campaign Administrator, view our guide on adding admins at the campaign level
- In your GoFundMe Pro account, select Administration
- Select Invite new team member
- Enter the email address and name of the person you want to invite
- Choose the level of access you want the team member to have
- Organization wide access - Gives a team member access to features across your account. View the next section for help inviting organization wide admins.
- Campaign specific access - Gives a team member access to specific campaigns.
Learn more about inviting team members to GoFundMe Pro
Set up your payment processor
Note: To ensure a smooth setup, we recommend having the following information available:
Organization information
- Legal Name
- DBA (Optional)
- Phone Number
- Address
- EIN
- URL (organization web address)
Information for a representative of your organization
This should be an executive or senior manager who can represent your organization.
- Legal Name
- DOB
- Residential Address
- SSN Last 4
- Title
- Phone Number
- ID Document (If ID is not verified)
- In your GoFundMe Pro account, select Settings
- Select Payment Processor Portal
- Select your payment processor
Learn more about how to complete the payment processor setup
Create program designations
Program designations allow supporters to earmark their donations for one of your specific programs. For example, say you have a program for school supplies and another for school lunches. You can create program designations for each so donors can choose which program their donations support.
- In your GoFundMe Pro account, select Settings
- Select Program Designations
- Next to Program Designations, select Add
Learn more about program designations
Set up domain masking
Domain masking allows you to remove “GoFundMe Pro” from your campaign URLs (web addresses). Most nonprofits replace “GoFundMe Pro” with their own website’s name.
Learn how to set up domain masking
Customize branding
In your account settings, select Branding to apply your organization's logos, colors, and preferred font family. These defaults are used as you create campaigns, but you can also adjust them in each campaign's settings.
Set up supporter center branding
When supporters donate to or sign up to fundraise for your organization through GoFundMe Pro, we create an account for them. From their account, they can view their donation history and resend receipts to themselves. You can control the branding on their pages to offer a great supporter experience.
- In your GoFundMe Pro account, select Settings
- Select Supporter Center Settings
- Select Edit
Learn more about your supporter center settings
Next steps
If you’ve completed all the steps in this article, you’re ready to build and launch your first GoFundMe Pro campaign!