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Set up your account

Before you start

For video walkthroughs, we recommend our Getting Started course.

We also offer interactive group trainings led by our GoFundMe Pro experts. Sign up for our Getting Started on GoFundMe Pro session.

Edit account info

Sign up for GoFundMe Pay to unlock this feature if it's not in your GoFundMe Pro account.

Your account information includes your account details, default contact information, and more.

  1. In your GoFundMe Pro account, select Settings
  2. Select Account

screenshot of Classy account settings

  1. Next to Organization, select Edit
  2. Look over the information and make any edits you need
  3. Select Save

Edit billing info

Your billing information includes your plan details, billing contact, payment methods, and more. 

  1. In your GoFundMe Pro account, select Settings
  2. Select Billing

Edit your billing contact

Your bill-to contact is who we’ll email for any billing needs for your account.

  1. Next to Billing Contact, select Edit 
  2. Make the changes you need to the contact information
  3. Select Save

Add or edit your payment method

Your payment method is how you’ll pay for your subscription and/or transaction fees. GoFundMe Pro accepts Bank Transfers and Credit Cards as payment methods. 

  1. Next to Payment Methods, select your payment method (if you haven't added one yet, select + add an electronic payment method)
  2. Select Edit
  3. Make the changes you need to the payment information
  4. Select Save

Learn more about your billing information

Invite team members

Important: To invite team members. you need to be an Organization Administrator or a Campaign Administrator. If you're a Campaign Administrator, view our guide on adding admins at the campaign level

  1. In your GoFundMe Pro account, select Administration
  2. Select Invite new team member

screenshot of classy administration settings

  1. Enter the email address and name of the person you want to invite
  2. Choose the level of access you want the team member to have
  • Organization wide access - Gives a team member access to features across your account. View the next section for help inviting organization wide admins. 
  • Campaign specific access - Gives a team member access to specific campaigns.

Learn more about inviting team members to GoFundMe Pro

Set up your payment processor

Note: To ensure a smooth setup, we recommend having the following information available:

Organization information

  • Legal Name
  • DBA (Optional)
  • Phone Number
  • Address
  • EIN
  • URL (organization web address)

Information for a representative of your organization

This should be an executive or senior manager who can represent your organization.

  • Legal Name
  • DOB
  • Residential Address
  • SSN Last 4
  • Title
  • Email
  • Phone Number
  • ID Document (If ID is not verified)
  1. In your GoFundMe Pro account, select Settings
  2. Select Payment Processor Portal
  3. Select your payment processor

Learn more about how to complete the payment processor setup

Create program designations

Program designations allow supporters to earmark their donations for one of your specific programs. For example, say you have a program for school supplies and another for school lunches. You can create program designations for each so donors can choose which program their donations support.

  1. In your GoFundMe Pro account, select Settings
  2. Select Program Designations
  3. Next to Program Designations, select Add 

Learn more about program designations

Set up domain masking

Domain masking allows you to remove “GoFundMe Pro” from your campaign URLs (web addresses). Most nonprofits replace “GoFundMe Pro” with their own website’s name. 

Learn how to set up domain masking

Customize branding

In your account settings, select Branding to apply your organization's logos, colors, and preferred font family. These defaults are used as you create campaigns, but you can also adjust them in each campaign's settings.

Set up supporter center branding

When supporters donate to or sign up to fundraise for your organization through GoFundMe Pro, we create an account for them. From their account, they can view their donation history and resend receipts to themselves. You can control the branding on their pages to offer a great supporter experience.

  1. In your GoFundMe Pro account, select Settings
  2. Select Supporter Center Settings
  3. Select Edit

Learn more about your supporter center settings

Next steps

If you’ve completed all the steps in this article, you’re ready to build and launch your first GoFundMe Pro campaign! 

Learn how to create a campaign

Not seeing what you need?

Contact us