Release notes 2025

December 10, 2025

Studio

Enhancements

• GoFundMe Pro now provides brief guidance prompts during campaign setup when certain configuration choices may influence overall performance. Admins maintain full control over campaign settings, with support to inform configuration decisions. These prompts may appear when adjusting elements such as:
  • Intelligent Ask Amount
  • Activity Feed
  • Progress Metrics
  • Custom questions
• Studio templates now have a Giving Season filter to help guide users to the most relevant templates, reducing friction.

FRS

Enhancements

• Removed the "Fundraising end date" field from the FRS peer-to-peer creation flow to reduce friction. This field will no longer appear in the fundraiser creation flow.
• Returning team captains will now be able to see a list of their past teammates from the 'Teammates' tab of their fundraiser. Captains will be able to copy or export their contact information, making it easy to re-engage past teammates. 

Bug fixes

• Fixed an issue where the "Copy link" button in the FRS Share sheet did not copy the link for supporters using Safari
• Fixed an issue where the 'Thank Your Donors' list in the fundraiser Manage view did not display the complete donor list
• Fixed an issue where images uploaded through the 'Design' tab of a fundraiser were not converted to webp format
• Fixed an issue where Liberia did not appear on the dropdown list of available billing countries when checking out from an FRS donation page
• Fixed an issue where the campaign progress bar did not update to reflect the change in total fundraising amount after a fundraiser team is transferred to a different campaign
• Fixed an issue where admins were redirected to a different page when attempting to preview the 'Thank You' page from the FRS campaign editor
• Fixed an issue where the search field for fundraisers and teams was misaligned on the page

Onboarding, Reporting, and Admin

Enhancements

• Reinstated “GoFundMe source” columns and filters in Transaction History report so users can segment reporting by traffic and source channels again.

Bug fixes

•  Resolved an edge case where supporter opt-out in Pro Manager would not save if default messaging in 'Account Settings' for the opt-in checkbox was blank 
• Resolved an issue where updates to a supporter’s phone number—whether made in the supporter center or by an admin—were not reflected in subsequent recurring giving plan transactions and receipts, which continued to display the original number
• Resolved an issue where unsuccessful recurring payments were  being counted toward the “Total Raised” metric tile in Pro reports
• Resolved an issue where reprocessed recurring giving plan transactions failed to reflect an upgraded amount to the gift made after the initial recurring transaction 
• Resolved issue where certain campaigns could not be accessed in Pro Manager due to a TypeError, preventing users from managing those campaigns
• Resolved UI issue where the “Create new API” button overlapped the pagination controls in 'Apps and Integrations'
• Resolved issue where supporter pages in Pro Manager intermittently showed “An unexpected error occurred” message to users trying to view or manage supporter details
• Fixed intermittent issue where “Recurring Donation Plan Updated” admin notifications failed to highlight the specific fields that were updated in the plan

November 17, 2025

Checkout

Enhancements

For Checkout, we are releasing several new features to streamline the process and increase conversion:

• Simplified stepper to clearly signal progress through checkout
• Streamlined design to keep donors focused 
• Responsive payment options for seamless giving on any device
• Sticky donate button so a nonprofit’s main CTA is never lost 
• Optional countdown clock to Giving Tuesday or year-end to drive urgency

November 18, 2025

FRS

Enhancements

• Meta social sharing integration is now available for FRS P2P campaigns! With this release:
  • Admins can toggle Facebook and Instagram sharing on or off per campaign from P2P campaign settings
  • When enabled on FRS P2P, mobile users can share campaign to Instagram
  • Users can sharing to Facebook on desktop or mobile
• Fundraisers can now upload high-quality (>25MB) images to their fundraising pages on 

Bug fixes

• DAF Pay labeling: Fixed an issue where DAF Pay transactions were not correctly labeled in transaction reports or on the transaction details page.

• Supporter reporting: Resolved a bug that caused some supporters not to appear in the Campaign Supporters report after a P2P team was transferred between campaigns and then returned.

• Percent-to-Goal display: Corrected an issue that prevented the percent-to-goal metric from showing on crowdfunding pages.

• Total Raised accuracy: Updated the FRS campaign overview so the “total raised” value now consistently reflects the current campaign total.

• Fundraising end date: Fixed a problem where changes to a fundraising page’s end date were not saving after page refresh.

• Event receipt emails: Restored missing city information in ticketed event receipt emails.

• Templated campaign tickets: Fixed an issue where deleted tickets in templated campaigns continued to appear in the campaign editor.

• P2P email merge tags: Corrected fundraiser name merge tags so emails now populate with the fundraiser’s actual first and last name.

• Campaign templates: Resolved a bug where templates created from child campaigns resulted in missing email content in campaigns built from those templates.

GoFundMe P2P in Pro

Enhancements

• Activity tracking is now available for GoFundMe peer-to-peer (P2P) campaigns in GoFundMe Pro, starting with the Challenge P2P campaign type. This feature enables fundraisers to track their physical activity as part of their fundraising journey.
• Admin configuration in GoFundMe Pro includes: 
  • Activity type (run, walk, cycle, etc.)
  • How it's measured (miles or kilometers)
  • Optional goal
  • Optional timeframe
• Fundraisers can track their activity:
  • Manually within GoFundMe
  • Automatically via a connected Strava account
• Cumulative progress towards the goal is shown to supporters on the fundraiser page itself to encourage donations and engagement

Studio

Enhancements

• Studio receipts for Canadian organizations are now fully CRA-compliant and use the same sequential numbering (OID/CSN) as FRS receipts to ensure legal continuity and donor trust.

Live Events

Bug fixes

• Attendee check-in: Fixed an issue where attendee check-in statuses did not display consistently between the mobile app and web.

• Attendee filters: Resolved a performance issue that caused the Attendee view to time out when filters were applied to events with a large number of attendees.

• Auction item management: Corrected a bug that prevented auction items with deleted bids from being removed or deleted from an event.

• Invoices and balances: Fixed an inconsistency where the amount owed displayed differently between the View Invoice and Pay Balance screens when a refund had been issued.

Onboarding, reporting, and admin

Bug fixes

• Recurring giving transactions: Fixed an issue that prevented some admins from accessing transaction records tied to recurring giving plans.

• Meta sharing access: Resolved a bug where Meta Sharing incorrectly appeared as a “Premium Feature” and was inaccessible. All organizations once again have full access to Meta Sharing.

• Admin welcome email: Corrected an issue that caused the Welcome to GoFundMe email not to send to new admins after creating a new organization.

• Fundraising page name: Fixed an issue where the Fundraising Page Name field returned incorrect values.

• Recurring plan pause/resume: Updated the admin experience for resuming recurring giving plans so it now mirrors the supporter experience—admins must resume a plan before adjusting the next transaction date.

• Advanced filters: Fixed a problem where using the Any or Or conditions in Advanced Filters could return incorrect results.

October 29, 2025

FRS

Enhancements

• Intelligent Ask Amounts (IAA) are now available on FRS peer-to-peer, registration with fundraising, and crowdfunding campaigns, allowing organizations to personalize ask amounts on additional campaign types.
  • IAA, when enabled, will be presented on the "Add a donation" step for registration with fundraising checkout 
  • Admins can toggle IAA on or off, and configure for monthly one-time donations
  • IAA will default to "on" for new campaigns, and can be toggled on for existing campaigns
• The GoFundMe Pro API can now be used to transfer fundraising teams between peer-to-peer campaigns more easily. 

Bug fixes

• Fixed an issue where sharing a fundraising team/page from the Manage view generated the incorrect share URL.
• Fixed an issue where the Donor Covered Fee did not take promo codes into account in the Ticketing checkout flow. 
• Fixed an issue where some supporters received an error when attempting to use a valid promo code in checkout.
• Fixed an issue where Fundraising Pages or Teams would not load when the data was unavailable in Search or Search failed.
• Fixed an issue where custom questions edited on a campaign created from a template were overwritten when the template was updated. Editing the custom questions at the campaign level now detaches this campaign section from the template to prevent data from being overwritten. 
• Fixed an issue where the currency dropdown did not appear correctly on the RwF setup page. 
• Fixed an issue where the calculated fee on top amount would not consistently update if the donor changed their donor amount.

Live Events

Bug fixes

• Fixed an issue where address fields appeared in the Attendee view when the fields are deactivated in the campaign.
• Fixed an issue where different attendees were assigned to the same user.
• Fixed an issue where attendees added via an offline transaction were not removed from an event when the transaction was deleted.
• Fixed an issue where attendees without bidder numbers were filtered incorrectly when using bulk close of balances.
• Fixed an issue where the thermometer event display did not update when a transaction was transferred or refunded.
• Fixed an issue where credit card payments would fail if an auction item was previously paid for and then refunded.
• Fixed an issue where some attendees were unable to pay their invoices with a credit card when using the emailed invoice link.
• Fixed an issue where attendees associated with a offline transaction that was deleted and then restored did not appear in all of the Attendee views.

Studio

Enhancements

• We are making a few updates to templates based on new learnings. Please note, the below changes will only apply to newly created campaigns from the revised templates:
  • Impact tiles have been removed to prevent conflicting CTAs
  • An activity feed and progress metrics have been added to increase engagements

Bug fixes

• Resolved an issue preventing reprocessing of Recurring Gift Plans (RGPs) in a failing status. Campaign admins can now successfully reprocess failing RGPs through both the UI and API, restoring expected functionality for all affected organizations.
• Fixed an issue where supporters received multiple “Recurring Plan Updated” emails after an admin re-activated a canceled recurring plan. The system now correctly mirrors legacy campaign logic—sending only the intended notifications for each status change, ensuring donors receive no duplicate or unnecessary emails.

October 7, 2025

FRS

Enhancements

• Fundraisers can now generate, share, and print QR codes for their fundraising pages.
• Sharing is easier than ever: fundraisers can tap to share via Facebook, X, email, or text (mobile only). The Share icons are now consistent across desktop and mobile.
• Fundraisers no longer need to set an “end date” when creating a campaign.
• Deleted fundraising teams will no longer appear in an organization's GoFundMe Pro Manager activity feed.

Bug fixes

• Corrected an issue where the fundraiser’s postal code in reports was being pulled from the donor record.
• Fixed an error preventing newly registered GoFundMe Pro users from loading their public fundraiser page.
• Fixed an issue where invalid promo codes could still be added to tickets even though no discount applied.

Live Events

Enhancements

• Organizers can now choose to display the donation amount alongside each supporter’s name during an event. Anonymous donors can also be included, helping all donors feel recognized in real time.

Bug fixes

• Fixed an issue where address fields were appearing in the Attendee view even when disabled.
• Fixed an issue preventing additional filters from being saved in the Attendee view if one filter was already active.

Onboarding, Reporting, and Admin

Enhancements

• Major release: Admins can now manage their claimed and verified GoFundMe nonprofit page directly from GoFundMe Pro.
• Real-time progress bars are now available on legacy campaign types.

Bug fixes

• Fixed an issue where chargeback-related transactions were missing from payout reports and incorrectly displayed a $15 dispute fee instead of $4.
• Resolved an error preventing Campaign Viewer admins from accessing attendee and campaign records for their authorized campaigns.
• Fixed an issue where admins with the “Data Exporter” org role and a “Viewer” campaign role could not view transaction details for their assigned campaigns.

Studio

Bug fixes

• Fixed an issue where sending a test email from the Builder or Preview page resulted in an error, so campaign admins can now successfully send test emails
• Fixed an issue where donors received two emails after canceling a recurring plan; they will now only receive the intended cancellation confirmation email
• Fixed an issue where new recurring donation plans (RDPs) did not appear in a donor’s profile, ensuring they now display correctly in the recurring donations view

September 17, 2025

Studio

Enhancements

• Improved the Studio template preview to be less narrow, allowing it to show up in true desktop layout, matching what supporters will actually see.
• Member-level users can now accurately see whether Resend Receipt is enabled or disabled based on campaign settings. 

Bug fixes

• Donation receipts: Donation Amount merge tag now includes donor-covered fees, showing the full gross contribution
• Sponsor match: Sponsor settings now apply immediately to new transactions
• Supporter center: “Reactivate Donation” button now reliably activates once required fields are complete
• Campaign creation: QuickStart no longer fails when users lack org-level branding permissions, and instead, branding updates are skipped for those users
• Virtual Terminal: Selecting “cover fees” now correctly updates the total amount

Live Events

Bug fixes

• Attendee management: Bidder numbers from deleted attendees can now be reassigned
• Attendee management: Inactive or deleted tickets are no longer shown in Live Events
• Group registration: When the Manage toggle is set to off or the end date has passed, purchasers are no longer able to assign, unassign, or reassign tickets
• Group registration: Formatting in Group Registration emails now works as expected (e.g., spacing and/or line breaks are preserved)
• Mobile app: Fixed issue where silent app updates happening blocked M2 card reader connections; admins now if the app is updating and connect once complete

FRS

Bug fixes

• Receipts: Corrected typo in meta data for FRS transaction receipt file names (“Donation Receipt” now spelled correctly)
• Fundraising team creation: Pending teams no longer lock names after failed registrations; fundraisers can reuse names if no active team exists
• Fundraising team creation: Team pages now correctly display default images upon registration
• Donation page templates: FRS Donation page templates now now direct to the correct Thank You and Donation pages when previewed
• Team and Fundraiser Dashboards now display accurate fundraising amounts

Onboarding, Reporting and Admin

Bug fixes

• Team progress bars: Progress bar on team pages now shows the correct amount after refresh.
• Templating: Admins can now select additional accounts in the “Accounts” dropdown for Templating.
• Reporting - advanced filters:Advanced filters with the “Any” condition now return results as expected.
• Admin invitation email: Admin invitation emails now have consistent branding and layout between initial and resent emails.
• Transaction history report: Updated display names now appear correctly in the Transaction History report.
• Admin notifications: Org logo in one-time donation admin notifications now displays at the correct size in Outlook.

August 27, 2025

Studio

Enhancements

• Studio Templates are generally available! With this launch, you can get started with any of our six available templates to create your next campaign:
  • In Honor/Memory
  • Emergency Relief
  • Monthly Giving
  • Giving Tuesday
  • End of Year
  • Direct Giving
• A 'Start from Scratch' option is available with Studio Templates, allowing campaign admins to bypass guided flows and jump straight into the Studio Builder, providing a faster, more flexible setup for creating fully customized campaigns.
• Refined the 'Emergency Relief' template's styling, layout, and visuals to better align with design principles and fundraising best practices.
• Updated the 'Settings' page layout to align with GoFundMe Pro experience patterns by removing the side navigation heading and extra container margins, providing a cleaner, more responsive interface.
• Updated the layout selection to be more intuitive and user-friendly. 

Bug fixes

• Fixed an issue where clicking “Today” in the Studio campaign builder’s date picker incorrectly selects tomorrow’s date instead of the current day, causing the date settings in the “About” section to be off by one day.
• Fixed an issue that prevented admins from saving or re-editing the email “Primary Color” in 'Emails' > 'Settings & Themes' on new or duplicated campaigns. Selected colors now save correctly, update previews and emails, and remain editable at any time.
• Fixed a layout issue on small screens where “Save as a Draft” wrapped to two lines and forced the adjacent “Publish” button to stretch vertically. Both buttons now remain single-line, keep their original heights, and stay horizontally aligned across mobile, tablet, and desktop.
• Resolved an issue where all Salesforce integration customers were receiving unintended activityLog event messages.
• Resolved a UI overlap in the Studio Builder side panel where bottom padding collided with the border shadow.

Onboarding, Reporting and Admin

Enhancements

• Add “Is Redacted” field to reports to identify any supporter who may have submitted a request to have their personal information deleted.

Bug fixes

• Fixed an issue where an error message appeared when updating the payment type of a recurring gift from PayPal to Credit Card.
• Fixed issue where tab navigation did not behave as expected when editing an existing administrator.
• Fixed an inaccurate validation message that appeared when modifying the contact on a transaction record.
• Updated tabs on the dashboard to match latest design updates
• Fixed issue where the Studio Donation - Embedded campaign type filter was not returning results.
• Fixed issue where payout report information failed to update when admin switches between organizations.
• Fixed issue where the calendar datepicker failed to disappear as expected when the admin clicks outside of the widget.
• Made an update to ensure the format of "Birth Date" in exported reports matches what is set in product (i.e., MM/DD/YYYY).

Checkout

Bug fixes

• Fixed an issue preventing certain territories from being able to transact.
• Fixed an issue in Embedded Studio causing the secondary color to be ignored.
• Fixed an issue in Embedded Studio where the default program designation name was not appearing in the Program Designation Card.
• Fixed an issue where Venmo was not appearing on Android.
• Updated the flow with Apple Pay to show the organization's name along with the amount and currency to align with Apple Pay's standard experience. 

Live Events

Enhancements

• Admins can now 'Select All' in the Attendees table to bulk edit or update all event attendees.

Bug fixes

• Fixed an issue where HTML tags appeared in SMS messages sent from the 'Attendees' tab.
• Fixed an issue where the text editor introduced breaks mid-word.
• Fixed an issue where images added through the text editor image upload flow did not appear in the text editor window.

FRS

Bug fixes

• Fixed an issue where ticket purchases in non-US countries with no country specified incorrectly set "US" as the billing address country
• Fixed an issue where supporter order confirmation emails did not display the correct promo code discount amount.

August 5, 2025

Studio

Enhancements

• Added typography settings to organization branding so new campaigns automatically use the organization’s selected font.

• Updated the Studio side panel with a wider layout, better spacing, refined button styles, and a simplified visual hierarchy for a cleaner editing experience across Pages and Emails.

• Streamlined the layout of the Settings section in Studio to align with platform-wide design patterns by removing unnecessary margins and headers.

• Enabled support for an optional address question in custom question settings, allowing nonprofits to collect donor address information without disrupting the simplified checkout flow.

• Removed the recurring and abandoned cart nudges from the Studio Builder interface.

• Removed the “High-converting” and “Popular” tags from two templates in the template gallery.

Bug fixes

• Fixed an issue causing ‘Preview’ pages to crash in Firefox.

• Resolved a problem where first and last name merge tags could not be set correctly in the email editor.

• PDF receipts for Studio donations now correctly show the billing name entered at checkout.

• Improved responsiveness of the Welcome to Studio modal across different screen sizes to prevent layout issues.

• Logos added to email headers now display correctly within email borders when sent.

• Adjusted the Image Block side panel so expanded alt text fields no longer overlap other controls.

• Fixed a bug where the “Stretch vertically” toggle on Impact Tiles was only responsive when clicked outside its boundary.

• Supporters can now successfully resend transaction receipts from the Supporter Center.

• The resend receipt option no longer appears for campaigns where receipting is turned off.

• Fixed an issue where supporters were unable to upload a profile image.

Checkout

Bug fixes

• Fixed an issue preventing users from reactivating Braintree recurring plans through the UI.

• Resolved a bug where PayPal was not appearing as an option for Braintree processors.

• Fixed an issue where the inline grid was not respecting the minimum donation amount.

Onboarding, Reporting, and Admin

Bug fixes

• Corrected inaccurate language shown when a recurring plan is charged for a donor who requested their name to be hidden.

• Fixed an issue where Primary Account Owner details incorrectly overrode PayPal Account Owner information.

• Resolved a bug where attendees added to “Draft” status campaigns were not appearing in campaign records.

• Admin notification emails now send correctly when “Resend invitation” is clicked for a pending account.

Live Events

Bug fixes

• Fixed an issue in Collect Balances (beta) where an attendee could be charged for multiple balances when other attendees had no card on file. Now, attendees are only charged for their own donations.

• Event Pages can now be saved even if the Event Details section is left blank.

• Resolved a bug where the 'Add Attendee' button was incorrectly deactivated due to a date-format custom question, even when all required questions were answered.

Intelligent Ask Amounts 2.0 (7/22/2025)

Intelligent Ask Amounts now allows organizations to optimize for their goals. Here's what's new:

• Optimizations for recurring and conversion
• Estimated impact reporting: see the estimated impact of Intelligent Ask Amounts in the campaign builder and campaign insights.
• Customization settings: set a minimum ask amount, maximum ask amount, and/or specific ask amount that must appear on your form.

Studio templates beta

Launch optimized, high-performing campaigns in minutes with pre-built, use case-specific layouts tailored for their unique fundraising needs. With the launch of this beta program, six (6) templates will be available, including:

• In honor / memory
• Emergency relief
• Monthly giving
• Giving Tuesday
• End of year
• General giving

If you want to get started with any of these templates, you can sign up for the beta program here.

Checkout

Enhancements

• Donation options will be shown on the donation grid before checkout if dedications are enabled.

Bug fixes

• Fixed an issue causing the state dropdown to not populate when manually entering an address
• Fixed an issue with the frequency settings intermittently not matching on load of embedded studio builder
• Fixed an issue where campaign-level admins were not able to access the Embedded Studio builder
• Fixed an issue where the Designation name in the UI was not populating even when the Program Designation was in the passthrough URL

Onboarding, Reporting, and Admin

Enhancements

• Real-time updates are now applied to progress bars on both FRS and Studio experiences
• Added a new “Fundraising Page Net Transaction Amount” column and filter to the Attendees report
• New default, recommended report available to help admins easily identify transactions from GoFundMe

Bug fixes

• Fixed an issue where the full address for a dedication disappeared when an admin clicked the “Edit” button on the transaction record
• Fixed an issue on the transaction record where the campaign details did not display the fundraising page that a donation was credited to

GoFundMe Pay 

Customers can now connect their existing GoFundMe Pay (formerly Classy Pay) account to their GoFundMe Nonprofit Page. This new experience allows for:

• GoFundMe payments and payouts to be consolidated in GoFundMe Pro
• GoFundMe donor data, transaction history, and reporting in GoFundMe Pro
• Faster payouts for nonprofits with a switch from PayPal Giving Fund
• New wallet capabilities for supporters

Checkout this support article to learn how to claim your Nonprofit Page and start seeing unified data in GoFundMe Pro.

Releases (7/7/25)

Studio

Studio's new campaign creation workflow is generally available! This workflow allows for flexibility and allows you to go from idea to launch-ready in minutes. Use this new workflow to:

• Create a campaign in a few guided steps
• Get a launch-ready donation page that's optimally designed from the start
• Apply your branding, messaging, and make edits without code

Releases (6/24/25)

Onboarding, reporting, and admin

To improve consistency and ease of use, we’re rolling out the following updates:

Enhancements
Admin Chargeback Emails now show the correct $4 Stripe fee (previously $15), so your team receives accurate fee information when a chargeback occurs.

Bug fixes

• Fixed issue where org admins were unable to access the cancel button from within a modal.
• Fixed an issue where offline Registration/Ticket workflow failed.

Checkout

We are releasing a few minor UI updates and bug fixes for checkout to ensure a thoughtful and impactful experience for supporters.

Enhancements

• Changed “Credit Card” to “Debit or Credit” to ensure clarity that both forms of payment are accepted
• Removed “Powered by GoFundMe” from checkout surfaces to create a cleaner, more focused experience for supporters.

Bug fixes

• Fixed an issue where donations made with AMEX cards in digital wallets didn’t adjust for higher AMEX fees when DCF was enabled, causing the donation amount to be lower than intended.
• Fixed an issue on our legacy forms where IAA were not displaying on the donation page.
• Fixed an issue where an invalid designation_id in embedded campaigns would appear to succeed but skip key steps like sending a receipt or creating a transaction ID or recurring plan.
• Fixed an issue where PayPal or Venmo buttons would disappear if selected and then de-selected
• Fixed display issues with eCards on embedded and legacy forms when viewed on mobile.

Releases (6/10/25)

Checkout

We’ve released new Checkout features designed to reduce friction and improve the donor experience.

Enhancements

• Streamlined the checkout flow by allowing donors to enter card details immediately, reducing steps and simplifying the process.
• Standardized the call-to-action across Studio, Giving Cart, and GoFundMe to “Donate Now” for a more consistent user experience.

Bug fixes

• Fixed an issue where primary phone wasn’t being saved on the transaction or supporter record.
• Fixed an issue where duplicating an Embedded Studio campaign did not update the Inline component with a unique campaign URL, preventing the duplicated campaign from functioning correctly. 

Onboarding, Reporting, and Admin

We've released enhancements and bug fixes to improve reporting accuracy and operational efficiency.

Enhancements

• Added order-level columns to the Order Items report to make it easier to reconcile and analyze Giving Cart transactions with multiple items.

Bug fixes

• Corrected an issue where selecting “Charge remaining commitment balance” resulted in an incorrect amount being charged.
• Fixed a bug preventing ‘0’ from being accepted as a valid response fo “Number” type custom questions
  Resolved an issue where updated ACH payment method details did not reflect the correct account ending digits.
• Fixed a display error where the “Next Processing Date” on the Recurring Giving Plan report appeared one day off from the actual plan record.

Live Events

Enhancements

• Streamlined attendee flow by consolidating data into a single API call, improving speed and efficiency.

Bug fixes

• Fixed an issue where going back on step in the mobile play flow did not reset the M2 reader’s status.
• Fixed an issue where paid up invoices displayed a remaining amount owed.

Additional bug fixes

• Resolved an issue where one-time donations were incorrectly labeled as recurring on donor bank statements.
• Fixed a bug that hid the fundraising team search menu when re-assigning donations to RwF or P2P campaigns.
• Corrected duplicated fields (first name, last name, email) on the checkout page for child campaigns created from RwF templates.

Releases (5/19/25)

Embedded Studio: Passport

To further improve appeals to international audiences, we are introducing support for Passport to our inline embedded donation forms.

• Supporters can select what currency they would like to donate with when donating through your embedded forms.
• Selected/preferred currency will carry through to the donation grid, recurring and donor covered fee nudges, card details step, and thank you page.
• Amount displays are localized, including period placement, comma placement, and currency symbol.

Checkout: Embedded Studio

We are introducing enhancements to Embedded Studio checkout flows that empower more personalized, consistent, and high-converting giving experiences without added setup time or technical lift.

• Content Panel enabled by default: new Embedded Studio campaigns will now have the content panel turned on automatically, helping highlight key CTAs and campaign messaging from the start.
• Logo in post-conversion flows: logos set in ‘Theme’ settings will now appear in relevant post-conversion flows, ensuring a consistent brand experience for donors.
• Passthrough parameters for donor information: Support for passthrough parameters enables dynamic control over form settings (like pre-filling donor details) making it easier to tailor donation experiences for specific campaigns.

Bug fixes: 

• Fixed an issue where the ‘General Funds’ designation still appeared in receipting and transaction reports even if removed from the Embedded Studio campaign.
• Fixed an issue where a large white space would appear between the Content Panel mage and text.

Developer Studio: API documentation

Bug fix:

• We have corrected an issue in the API documentation where the filter definitions for “types” and  “defaults” were swapped.

Releases (4/22/25)

Onboarding, reporting, and admin

Bug fixes

We’ve released a couple of improvements to ensure reporting and operations function smoothly:

• Custom Questions reporting: Fixed an issue where answers of “0” to custom questions were appearing as blank in the attendee report. These responses are now accurately displayed.
• Processor activation flow: Resolved a bug where duplicate processors could be created if invalid information was entered during the second step of the Classy Pay processor activation process.

Checkout (released on: 4/30/2025)

Features

• Enhanced passthrough parameter support: To help you get more value from passthrough parameters, we’ve added support for designations and recurring amounts. This makes it easier to track and manage donations more effectively.

Bug fixes

• Donation frequency selection: Resolved an issue on EG3 inline forms where the “Monthly” option was unresponsive if “One-time” was saved as the default frequency.
• Company Name reporting: Fixed a bug that prevented the ‘Company Name’ from appearing in reports when donors selected “Donate as an Organization.”
• Multiple inline forms: Addressed a problem where multiple EG3 inline forms couldn’t be viewed on the same webpage.
• Phone number entry on Android: Fixed an issue where Android users had trouble entering, editing, or deleting their phone numbers.
• Donation dedications: Resolved a bug where dedications were not recorded in transaction records when the “Show dedication option before donation is complete” setting was not enabled.

Onboarding, reporting, and admin

Bug fixes

• Stripe error messaging: Fixed an issue where the error message shown to admins in the toast notification did not match the actual error returned by Stripe.
• PayPal processor configuration: Fixed a bug that caused an infinite loading loop when clicking “Finish” during PayPal setup if the activation call failed.

Checkout

Bug fixes

• Company Name reporting: Fixed an issue where company names provided during donation were not appearing in reports when the "Donate as an Organization" option was enabled.
• Custom grid amounts on inline forms: Resolved a bug where customized donation amounts failed to display correctly on embedded inline forms.

Supporter experience

Bug fixes

• Team selection in RwF registration: Fixed an issue where team selections were lost if a supporter refreshed the “Select Registrations” page during a RwF campaign. Team choices now persist as expected, ensuring accurate registration.
• First-time donor checkout: Resolved an issue that prevented first-time donors from completing ticket or registration purchases due to an unclaimed member record. Transactions now process successfully with valid payment details.

Payments

Bug fixes

• Recurring Plan Charges: Fixed a bug that caused some recurring plans to charge multiple times on their scheduled date. Charges now process only once as expected and are properly tracked in both the recurring history and APIv2.
• Virtual Terminal Email Search: Resolved an issue that caused a time-out error when using the email search function in Virtual Terminal.
• PayPal Transaction Syncing: Fixed an intermittent issue where PayPal transactions failed to sync correctly due to unrecognized merchant IDs, which occasionally led to duplicate transactions.

Campaigns

Bug fixes

• Embedded Default Frequency (released on 4/30/2025): Fixed an issue where the default donation frequency for embedded campaigns would revert to 'Monthly' after saving and publishing. The selected frequency (e.g., One-time) now persists as expected across sessions.
• Studio Campaign Duplication: Fixed an issue where email settings were not retained when duplicating a Studio campaign. Duplicated campaigns now correctly inherit the original campaign’s email configuration.
• Accessibility – Headline Images: Fixed an accessibility issue where replacing a campaign headline with an image did not allow alt text to be added. You can now add alt text to headline images, improving support for screen readers.

April 1, 2025

Checkout: Embedded Studio

Embedded Studio pop-up forms now support Passport to empower international supporters. 

• Selected currency will carry through to the:
  • Donation grid
  • Recurring nudges
  • Donor covered fees nudges
  • Card details step
  • 'Thank You' page
• Amount displays are localized according to the selected currency, including the period placement, comma placement, and currency symbol.
• Fixed an issue causing an indefinite loading state for EG2 pop-up IAA amounts if EG2 inline was also installed.

Studio

Bug fixes

• Fixed an issue where "'s" was appearing in the dedication name in checkout.

FRS: Campaign creation

Bug fixes

• Fixed an issue with recurring pass-through parameters not working correctly when multiple frequencies were applied to the donation page.

Campaigns

Bug fixes

• Fixed an issue preventing the 'Duplicate campaign' button from appearing from the campaign overview for all campaign types.

March 18, 2025 

NPO checkout: Embedded Studio

We're excited to launch Embedded Studio to help nonprofits improve supporter engagement directly on their website:

• Added an Abandoned Cart Nudge option to prompt donors to continue with their donation if they exit the Embedded checkout flow.
• Implemented passthrough parameters for donor information in the Nudge Tray to passed pre-fill previously provided donor information in the donation form.
• Wordpress Plugin | Nonprofit Donation Forms: We launched our zero-code way to install Embedded Studio on Wordpress sites.
• Add a direct link to the embedded form that can be copied and shared from the Embedded thank you page.
• Display an external link on your embedded form to link out to additional experiences such as stock gifting or DAF gifting.
• Updated the Dedication workflow to include the recipient’s first name, last name, and message to the recipient when the "Printed Card" option is selected.
• Reduce setting duplication with inline forms inheriting embedded form configurations.
• Insights on users re-entering vs. closing Abandon Cart nudge with events passing to Google Tag Manager and GA4.
• Personalize printed cards with the recipient’s name and message included when the “Printed Card” option is selected from the Dedication workflow.
• Abandon Cart Nudge tray will use the campaign’s primary color for the animated icons.
• Donation passthrough presets can override donation form settings to align with specific fundraising goals:
  • preset1, preset2, preset3, preset4 can override the default preset values for the donation amount buttons
  • The preset parameter will always override, and the following will be displayed in order of priority:
    • Preset
    • Intelligent Ask Amounts
    • Default

Bug fixes:

• Fixed an issue that was causing inconsistencies with the Inline Grid's color styling for unselected buttons.
• Fixed an issue where transactions were not able to be completed successfully when primary phone was required.
• [EG2] fixed an issue where the donation grid default amounts would display before IAA in some scenarios.

Onboarding, reporting, and admin

• Admins can now modify bank account and routing numbers after initially configuring their processor in the payment processor portal
• "Last login date" for MFA admins is now stored

Bug fixes:

• Fixed issue where new payment processor portal would become unresponsive for IDP admins.
• Fixed an issue causing delays in updating data appearing in progress bars.
• Fixed issue where toast notification indicated that a payment processor had been activated even when the account number entered was incorrect.
• Fixed issue where stepper navigation is not working as expected for Attendee Custom Questions tab for Offline tickets.
• Fixed issue where a long team name would not return results when searched on Fundraising Teams page.
• Fixed issue where Address 2 data would not save on new supporter profiles that were created with recurring gift plans.
• Fixed issue where the “Sign in to an Organization” list failed to display all possible results. 

Studio blocks

• Fixed an issue where “anonymous” name was not appearing in anonymous donation post.
• Fixed an issue where the accordion for user login was not functioning properly.
• Fixed an issue where the Page View event was not firing correctly for Google Analytics.
• Fixed an issue where Single Sign-On was not working correctly from 'Claim Account' emails. 

February 25, 2025

GoFundMe: Nonprofit Pages 

Nonprofits can activate GoFundMe as a channel for acquisition, growth, and supporter mobilization. With Nonprofit Pages, supporters can find, donate, and fundraise for your organization on GoFundMe.

What you can do now:

• Claim your Nonprofit Page on GoFundMe
• Manage your Nonprofit Page and access supporter data, while updating your page's discoverability

NPO Checkout: Embedded Studio

A few major additions and enhancements are now available on Embedded Studio to help you improve supporter engagement and reach. 

• Leverage our WordPress plugin to install Embedded Studio on your organization's WordPress site, without code. With a faster and more personalized experience, you can transform visitors to supporters.
• Abandon Cart nudges are now available, encouraging supporters to continue with their donation even if they exit the checkout flow.
• Admins can now provide a direct link via the 'Sharing' settings to encourage supporters to share after they donate.
• Organizations can now benefit from Embedded Studio auto-populating the HEX values in the color selector by inheriting them from the parent theme
• Added ARIA label to indicate that a button on the donation grid has been selected for improved accessibility.

Bug fixes

• Resolved an issue where the 'Updated Recurring Giving Plan' email would send upon the creation of a new giving plan.

• Resolved an issue causing an error message to persist across the checkout experience when a card payment failed.
• Fixed inconsistent gray color and font for amount fields on embedded forms.
• Resolved an issue preventing State from automatically being pulled through into the 'State' address field when using Apple Pay.
• Resolved an issue preventing the 100th cent place for donations in a single digit (e.g., was displaying $5.5 instead of $5.50).
• Fixed an issue that caused PayPal transactions to come through as Venmo in metadata.

Studio

Donation Form Block

• Organizations an now change the tax-deductibility text color to ensure that the tax-deductible language is accessible regardless of background color.

Campaign Pages

• Added Tealium Events related to Campaign Pages (Donation and Thank you).

Giving Cart

• On Giving Cart Campaigns, the header (which includes the cart option) will stick to the top of the page to ensure it remains easily accessible.

Analytics

• Moved purchase event to be sent on 'Thank You' page load to improve purchase event tracking

Bug fixes

• Fixed an issue where the Title and the Activity Feed block were not displaying correctly in the side panel. 

Classy Onboarding, Reporting and Admin

Bug fixes

• Resolved an issue with net_donation_amount on transaction records not subtracting fees.
• Fixed validations for Stripe activation form.
• Fixed issue where campaign details modal was not properly sized when duplicating a campaign.
• Fixed issue where Activity Feed page fails to load data.

January 26, 2025

Data Intelligence and Analytics

Features

• Custom Questions now come with the option to uncheck the "active questions only" in order to bring in deleted questions to reporting
• Added Payout columns to the Order Items Report
• Created an endpoint to re-ingest Payouts
• Ability to export program designations via Settings

Bug Fixes

• Fixed an issue where deleted custom questions would appear when "active questions only" was checked
• Fixed an issue where the most recent Stripe payout date displayed inaccurately
• Fixed an issue where the "Select All" option added unexpected columns
• Fixed an issue where the fundraising progress bar included chargeback(s) into calculation compared to Classy Manager reports
• Fixed an issue where searching custom questions by campaign did not work correctly
• Fixed an issue with the 'Transaction Status' reflecting inaccurately when refunded
• Fixed an issue with "Advanced" reporting for "Fundraising team Name" yielding inaccurate results
• Fixed an issue with the wrong value showing in the "Campaign" dropdown in the Teams Report
• Fixed an issue with the Fundraising Page Report inaccurately populating the 'Fundraising Commitment Status' when donors purchased tickets without commitments

Embedded Giving

Features

• After a campaign is created, you will automatically be taken to the Embedded Form tab
• The page path requirement has been removed for safelisted URLs, making it easier to add a valid domain
• Updated several GA4 and GTM events to ensure optimal tracking
• Now, when a supporter tries to proceed without selecting an amount, an error will be shown
• Now, one default frequency type and amount will be shown to ensure the donation grid is not blank
• Organizations now have the ability to increase their logo size to ensure branding is clear 

Bug fixes

• Fixed an issue that prevented the updated theme color to be applied to the inline primary color
• Fixed button radius on payment selections screen
• Fixed an issue where the selected default amount on a Studio campaign would not match when published
• Fixed an issue where the radio button selection could not be clicked as expected
• Fixed an issue that caused an error if phone number wasn't provided, even if it was not required
• Fixed an issue preventing the opt-In language from admin settings to be applied when opt-In is enabled
• Fixed an issue that prevented the 'Thank You' appeal from being fully removed
• Fixed an issue with the primary phone not being recorded to the Transaction report
• Fixed an issue with data not being added to the GTM data layer in a specific format when a donor landed on a Studio page

Events

Bug fixes

• Fixed an issue causing duplicate transactions
• Fixed an issue with backed up alerts/transaction processing
• Fixed an issue with the 'Manage' toggle intermittenly turning events on or off

Checkout

Bug fixes

• Fixed an issue where a "Ship To" field would display when supporters used Venmo to donate
• Fixed an issue allowing disabled currencies to be used
• Fixed an issue with Source Codes intermittently not being tracked with transactions
• Fixed an issue with recurring parameters and multiple recurring frequencies defaulting to one-time

Campaign Pages

Bug fixes

• Fixed an issue where the layout background image set to "covered & fixed" did not display as expected on mobile

Payments

Bug fixes

• Fixed an issue where there was missing data for $4 failed ACH transactions

January 13, 2025

Annual Summary Reports

Annual Summary Reports (ASRs) for 2024 are available in Classy Manager. Here's whats new:

• Audience segmentation: Send donation summaries to one-time donors only, recurring donors only, or both one-time and recurring donors.
• Customizable emails: Add text and image content to your ASRs for more thoughtful donor stewardship that connects donations to impact and modify the tax deductibility language as needed.
• Self-serve donor requests (coming soon): Starting in early February, supporters will be able to log in and request their ASR directly from the Supporter Center.