Create a promo code
Open your promo code settings
- Open the campaign/event you would like to edit
- Click on the Details tab
- Select Promo Codes from the menu
Create a promo code
- Click the Create New button
- Fill out the Promo Code form—with the form you can:
- Choose a promo code name
- Choose whether your discount is a percentage of the cost or a specific dollar amount
- Choose which tickets or registrations your code applies to
- Set the promotional period for your promo code
- Limit the number of redeemable codes or make them unlimited
- Click the Save & Create New button to save your promo code and create another one
- Or, you can click Save Promo to save your promo code and return to your promo code settings
How promo codes affect campaign totals:
The discounted amount will appear in your campaign's progress metrics. For example, if a ticket is discounted to $50 from and original price of $100, a $50 purchase will display in your campaign totals.
How promo codes relate to fair market value:
The chosen Fair Market Value/Event Costs of a ticket or registration will not adjust with a promo code, even if a percentage is chosen. If a promo code is applied to a ticket or registration that is more than the tax-deductible amount, the promo will deduct from the donation portion first and the event costs second.
Example: If you have a $100 ticket and $40 is the fair market value, that would make the donation portion of the ticket $60. A promo code for $50 would leave a donor with $10 as the tax deductible amount.
How promo code quantities work:
The limit refers to the total number of times the promo code can be redeemed overall.
Example: If you set a limit of 4, the code can be used for up to 4 total discounted registrations. This can be across 4 separate transactions or one transaction with 4 registrants.
Edit a promo code
- Click on the promo code you want to edit from the Promo Code settings
- An editor will appear to the right of the screen
- Make the changes you want in the editor to the right
- Click Save Changes to save your edits
Delete a code
You can also delete a promo code using the promo code editor. However, once you delete a code, you cannot use it again within that particular campaign. A pop-up window will appear with additional information so you can confirm whether or not to delete it.